At Graby.qa, we’re dedicated to making sure your experience is smooth, reliable, and satisfying. Whether you have a question, need help with an order, or want to provide feedback — we're here for you.
Call us for quick help during business hours:
📱 +974 3335 1706
For any support requests or questions, email us at:
✉️ [email protected]
We typically respond within 24 hours.
Tap on “Forgot Password” on the login screen, enter your email address, and follow the instructions to reset your password.
Go to the Profile section in the app and select Edit. You can update your name, phone number, address, and more.
Open the app, go to My Orders, and tap on the active order to see real-time tracking and delivery status.
Yes, if your order hasn't been confirmed by the restaurant or prepared yet. Visit My Orders, select the order, and choose Cancel.
Please contact us immediately via phone or email with your order number. We'll resolve the issue as quickly as possible.
You can email us your feedback at [email protected] or use the in-app Feedback section. We value your input!
Whether it’s a late-night order, a quick lunch at work, or a weekend dinner, our support team is always ready to assist. Your satisfaction is our priority.