📜 Privacy Policy – Graby.qa

Graby.qa is committed to protecting your personal information and ensuring your experience with our app is safe, secure, and trustworthy. This Privacy Policy outlines the types of information we collect, how we use it, and your rights related to that information.

1. Information We Collect

When you use the Graby.qa app, we may collect basic information to provide you with the best possible food delivery service. This may include:

• Your name and contact details (such as email and phone number)
• Delivery address or location (with your permission)
• Device and app usage information
• Order history and preferences

2. How We Use Your Information

The information we collect is used for the following purposes:

• To deliver your food orders accurately
• To provide customer support
• To improve and personalize your app experience
• To communicate order updates or service messages
• To notify you about promotions or new features (only if you opt-in)

3. Information Sharing

We do not sell your personal information. We may only share your details with:

• Delivery drivers and restaurants to fulfill your order
• Technical service providers (e.g., hosting, customer support tools)

These parties are required to keep your information secure and confidential.

4. Your Privacy Rights

You have the right to:

• Access or update your personal information
• Request that your data be deleted
• Opt out of marketing messages at any time

To make such a request, please contact us at:
📧 [email protected]
📞 +974 3335 1706

5. Children’s Privacy

Graby.qa is not intended for children under the age of 13. We do not knowingly collect personal information from children.

6. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or user feedback. Any updates will be posted in the app and on our website. Continued use of the app after such updates constitutes your agreement to the revised policy.

7. Contact Us

If you have questions, concerns, or requests related to your privacy or this policy, you can reach us at:
📧 [email protected]
📞 +974 3335 1706